Refund policy

Thank you for shopping with us at Hug Your Daddy. We want you to love your purchase! If you're not completely satisfied, we’re here to help. 

Returns:

  • Items can be returned within 14 days of the delivery date.
  • To be eligible for a return, items must be unworn, unwashed, and in their original condition.
  • Sale items are final sale and cannot be returned.
  • Customers are responsible for return shipping costs.
  • Refunds will be processed back to your original payment method once we receive and inspect the returned item.

Exchanges:

  • Exchanges are accepted within 14 days of delivery for different sizes or colors of the same item, subject to availability.
  • To be eligible for an exchange, items must be unworn, unwashed, and in their original condition.
  • Customers are responsible for exchange shipping costs.

How to Start a Return or Exchange:

  • To initiate a return or exchange, please email our team at hugurdaddy@gmail.com with your order number and details of the item(s) you wish to return or exchange.
  • We will provide you with the return address and further instructions.