Refund policy
Thank you for shopping with us at Hug Your Daddy. We want you to love your purchase! If you're not completely satisfied, we’re here to help.
Returns:
- Items can be returned within 14 days of the delivery date.
- To be eligible for a return, items must be unworn, unwashed, and in their original condition.
- Sale items are final sale and cannot be returned.
- Customers are responsible for return shipping costs.
- Refunds will be processed back to your original payment method once we receive and inspect the returned item.
Exchanges:
- Exchanges are accepted within 14 days of delivery for different sizes or colors of the same item, subject to availability.
- To be eligible for an exchange, items must be unworn, unwashed, and in their original condition.
- Customers are responsible for exchange shipping costs.
How to Start a Return or Exchange:
- To initiate a return or exchange, please email our team at hugurdaddy@gmail.com with your order number and details of the item(s) you wish to return or exchange.
- We will provide you with the return address and further instructions.